Refund & Cancellation Policy

1. One-Time Passes (No Subscriptions)

Fastlyy operates exclusively through the sale of one-time access passes (e.g., 24-Hour, 7-Day, 30-Day, or 90-Day passes).

There are no recurring subscriptions, and no automatic renewals. Once your purchased duration expires, your account will simply lose access to premium features until you choose to purchase another pass.

2. Cancellation

Because we do not sell subscriptions, there is no need to "cancel" your service to avoid future charges. Your pass will expire automatically at the end of its duration.

If you wish to stop using the platform before your pass expires, you may simply stop logging in. We do not provide prorated refunds for unused time remaining on an active pass.

3. Refund Policy

Purchases of one-time passes are generally non-refundable. Due to the immediate delivery of digital goods and the unrecoverable server and AI-processing costs incurred when you access the platform, we do not issue refunds for "buyer's remorse" or failure to secure job interviews.

However, Fastlyy may provide a refund, at our sole discretion, under the following circumstances:

• A qualifying, severe technical failure on our end prevented you from accessing the Service during your pass duration.
• An erroneous duplicate charge occurred due to a payment processing error.

Mandatory Consumer Rights: Nothing in this policy is intended to exclude or restrict any mandatory statutory rights you may have under applicable consumer protection laws that cannot legally be waived.

4. Dodo Payments

All our payment processing is handled by our Merchant of Record, Dodo Payments.

Any refunds that are approved by Fastlyy will be processed securely through Dodo Payments and returned to your original payment method. Please allow a few business days for the credit to appear on your bank or credit card statement, subject to your bank's processing times.

5. Requesting a Refund

If you believe you qualify for a refund due to a technical error, please contact our support team immediately at hello@fastlyy.com.

Please include your account email address and a detailed description of the issue so we can investigate promptly.